F.A.Q.
FOR KONTAKT FULL USERS

Andrew Fly Cinematic Alpha®


1) Why you made a library only for Kontakt 6.22?
It’s simple, I have the Kontakt FULL 6.22 License.


2) Why you made a library with 44.100 Hz?
I prefer that the user can save disk space and enjoy the amazing sound of the voices.


3) Why you don’t use special tools and features?
We are looking for KSP developers that can help us to create a better User Interface with
special controls and graphics.

Contact me if you are interested to work with us: [email protected]


4) Can I ask money back if I have the NI Kontakt Player ?
Sorry but we don’t refund you because this library is just for Kontakt Full 6.22


5) I can’t add the library on the left area of Kontakt, what I can do?
We recommend to read this article by Native Instruments
https://support.native-instruments.com/hc/en-us/articles/115000685889-Setting-Up-a-Third-Party-KONTAKTLibrary


6) I bought Cinematic Alpha but I don’t like it. Can I get a refund?
We can’t deactivate the product for this reason unfortunately we can’t refund a library once it has been
purchased.


7) There is a bug, can You help me?
It’s very important to read carefully the instructions and requirements, anyway feel free to contact us for any
further information:  [email protected]


8) Can I review on social platforms Cinematic Alpha products?
Sure! If you have a regular license (as single user or company) of our product, you are able to review a Cinematic Alpha Product.


But remember that We reserve the right to ban lifetime from purchases all users or third parties who intend to damage the hard work of Cinematic Alpha and its developers.


further information: [email protected]

<-- Back to Cinematic Alpha

F.A.Q. FOR NORD STAGE 3 USERS

Andrew Fly Cinematic Alpha®


>>CINEMATIC ALPHA IS PRODUCING SAMPLES WITH A SYNTHOMEGA FOR NORD STAGE 3 <<
I 've decided to stop producing samples for Nord Stage because there is a monopoly by  samples distributor. I work with an open market, that's why I've decided to produce of samples for Kontakt only.


1) Can I ask money back if I have the Nord Stage
2 or another product?

Sorry but we don’t refund you because this library is just for Nord Stage3 .

2) Why this version of Vocals Edition includes just vowels and a bonus patch?

This library is designed for Nord Stage 3 only, if you want and advanced version of this product, you will need to buy the Cinematic Alpha Vocals Edition for Kontakt Full 6.2.2

3) I bought Cinematic Alpha but I don’t like it. Can I get a refund?

We can’t deactivate the product for this reason unfortunately, we can’t refund a library once it has been purchased.


4)The sounds are without effects and sounds are not expressive, what I can do?
It’s very important that you understand that you bought samples in NSMP3 format the are not programs, so you have to edit manually envelope and FX.

5) I would like to become testimonial of Synthomega products. Do I have any chances?


Contact us if you think to be a great supporter of Synthomega.


8) Can I review on social platoforms Synthomega products?
Sure! If you have a regular license (as single user or company) of our product, you are able to review a Cinematic Alpha Product.

© Andrew Fly 2021 - All rights reserved / Safecreative Artist u1305030842637